Privacy Policy
Regent Computronics Pvt Ltd respects and protects the privacy of the individuals that access the information and use the services provided through them. Individually identifiable information about the User is not willfully disclosed to any third party without first receiving the User’s permission, as covered in this Privacy Policy.
This Privacy Policy describes Regent Computronics Pvt Ltd’s treatment of personally identifiable information that Regent Computronics Pvt Ltd collects when Useris on the Regent Computronics Pvt Ltd’s website. Regent Computronics Pvt Ltd does not collect any unique information about the User (such as User’s name, email address, age, gender etc.) except when the User specifically and knowingly provide such information on the Website. Like any business interested in offering the highest quality of service to clients, Regent Computronics Pvt Ltd may, from time to time, send email and other communication to the User tell them about the various services, features, functionality and content offered by Regent Computronics Pvt Ltd website or seek voluntary information from you.
Please be aware, however, that Regent Computronics Pvt Ltd will release specific personal information about the User if required to do so in the following cirumstances:
- In order to comply with any valid legal process such as a search warrant, statute, or court order, or
- If any of User’s actions on Regent Computronics Pvt Ltd’s website violate the Terms of Service or any of Regent Computronics Pvt Ltd’s guidelines for specific services, or
- to protect or defend Regent Computronics Pvt Ltd’s legal rights or property, the Regent Computronics Pvt Ltd site, or Regent Computronics Pvt Ltd Users; or
- to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the security, integrity of Regent Computronics Pvt Ltd website/offerings.
Refund And Cancellation
This refund policy (the “Refund Policy”) covers the circumstances under which Onlinethelaws.com. (“RCPL”) may in its discretion provide refunds, and is part of the Terms (https://onlinethelaws.com/about/terms). Use of the terms “we” and “us” in this Refund Policy means THELAWS. Capitalized words not defined in this Refund Policy have the meaning as defined in the Terms. By using the Site, user are accepting this Refund Policy. If user do not agree to the Refund Policy, please do not use the Site.
RCPL may amend its Refund Policy at any time by posting a revised Refund Policy on the Site, and/or sending information regarding the amendment to the email address user provide to RCPL. User are responsible for regularly reviewing the Site to obtain timely notice of such amendments. user shall be deemed to have accepted such amendments by continuing use of the Site or of user Account after such amendments have been posted or information about such amendments has been sent to user.
The two types of refunds that RCPL provides are for (1) First Time Purchases and (2) Recurring Payments. Refunds are provided in the form of crediting your Account balance with funds that may be used for future purchases of ads and subscriptions. The following is our refund policy for each type:
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First Time Purchases:
The first time user makes a purchase of an access of onlinethelaws.com via the Site is a “First Time Purchase.” user must read all of the details provided for the applicable access database and be sure that user fully understand exactly what user are purchasing. If, however, user wish to request a refund, user must notify us of user’s request within 24 hours of making user’s First Time Purchase. We will consider such a request on a case-by-case basis if user First Time Purchase meets the the criteria
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Recurring Payments:
The first time user makes a purchase of an access of onlinethelaws.com via the Site is a “First Time Purchase.” user must read all of the details provided for the applicable access database and be sure that user fully understand exactly what user are purchasing. If, however, user wish to request a refund, user must notify us of user’s request within 24 hours of making user’s First Time Purchase. We will consider such a request on a case-by-case basis if user First Time Purchase meets the the criteria
packages are sold through the Site as subscriptions, with each subscription period renewing every 1 Year (365 days). In other words, when user purchase an onlinthelaws user are setting up a recurring payment that will continue to automatically renew and re-bill every 1 Year (365 days) until it is canceled. user must understand and be aware of user’s active access and subscriptions. The dates that user subscriptions will automatically renew and re-bill are indicated in user’s Account as the “Next Bill Date.” Each payment, other than user initial payment for the first subscription period, is a “Recurring Payment.” If user wish to cancel a subscription, user must do so at least 24 hours before the date it is scheduled to automatically renew and re-bill. In other words, if user Next Bill Date is June 15, and user do not want user’s subscription to continue, then user must cancel the subscription no later than June 13. If user do not cancel user subscription on time, we will consider a refund request for a Recurring Payment on a case by case basis if user have submitted a refund request to us no later than 24 hours after the Recurring Payment was renewed or re-billed. In the example above, user would need to submit a refund request no later than the end of day of June 16.
In addition, user’s Recurring Payment must meet the following criteria:
- This was user first Recurring Payment using the Site and you did not realize (although it is stated at checkout) that user were subscribing to the Onlinethelaws access and were unaware that the Onlinethelaws access would renew if not timely canceled; or
- There was a documented software error that prevented user Onlinethelaws access from being canceled.
How to request consideration for a refund. It’s simple, just send an email to support@the-laws.com with the following details:
- Subscription ID#
- Package#
- The email address on your Account; and
- The reasons why user would like us to consider a refund.
RCPL will consider granting refunds that are requested in the above stated timeframes and that meet the applicable criteria, and will grant refunds at its reasonable discretion. Nothing herein grants an obligation by RCPL to grant a refund.
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Refund For Charge Back Transaction
In the event there is any claim for/ of charge back by the User for any reason whatsoever, such User shall immediately approach Regent Computronics Pvt Ltd with his/ her claim details and claim refund from Regent Computronics Pvt Ltd alone. Such refund (if any) shall be effected only by Regent Computronics Pvt Ltd via payment gateway or by means of a demand draft or such other means as Regent Computronics Pvt Ltd deems appropriate. No claims for refund/ charge back shall be made by any User to the Payment Service Provider(s) and in the event such claim is made it shall not be entertained.
- In these Terms and Conditions, the term “Charge Back” shall mean, approved and settled credit card or net banking purchase transaction(s) which are at any time refused, debited or charged back to merchant account (and shall also include similar debits to Payment Service Provider's accounts, if any) by the acquiring bank or credit card company for any reason whatsoever, together with the bank fees, penalties and other charges incidental thereto.
- Refund for fraudulent/duplicate transaction(s): The User shall directly contact Regent Computronics Pvt Ltd for any fraudulent transaction(s) on account of misuse of Card/ Bank details by a fraudulent individual/party and such issues shall be suitably addressed by Regent Computronics Pvt Ltd alone in line with their policies and rules.
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Server Slow Down/Session Timeout: In case the Website or Payment Service Provider’s webpage, that is linked to the Website, is experiencing any server related issues like ‘slow down’ or ‘failure’ or ‘session timeout’, the User shall, before initiating the second payment,, check whether his/her Bank Account has been debited or not and accordingly resort to one of the following options:
- In case the Bank Account appears to be debited, ensure that he/ she does not make the payment twice and immediately thereafter contact Regent Computronics Pvt Ltd via e-mail or any other mode of contact as provided by Regent Computronics Pvt Ltd to confirm payment.
- In case the Bank Account is not debited, the User may initiate a fresh transaction to make payment.
However, the User agrees that under no circumstances the Payment Gateway Service Provider shall be held responsible for such fraudulent/duplicate transactions and hence no claims should be raised to Payment Gateway Service Provider No communication received by the Payment Service Provider(s) in this regards shall be entertained by the Payment Service Provider(s).
Payment Gateway Disclaimer
The Service is provided in order to facilitate access to view and pay Sales invoice of The Laws online. Regent Computronics Pvt Ltd or the Payment Service Provider(s) do not make any representation of any kind, express or implied, as to the operation of the Payment Gateway other than what is specified in the Website for this purpose. By accepting/ agreeing to these Terms and Conditions, the User expressly agrees that his/ her use of the aforesaid online payment Service is entirely at own risk and responsibility of the User.