GENERAL MANAGER SOUTHERN RAILWAY HEAD OFFICE, PARK TOWN Vs. R.MUTHUKRISHNAN
TAMIL NADU STATE CONSUMER DISPUTES REDRESSAL COMMISSION
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N.KANNADASAN, J. -
(1.) The appeal is filed as against the order dt.26.10.2007 passed by the
District Forum, Chennai (North), wherein the complaint is allowed holding
opposite parties / appellant herein jointly and severally liable to pay a
sum of Rs.5000/- each as compensation to the complainant.
(2.) The complaint is filed before the District Forum by the Respondent
herein by contending that the complainant and his mother reserved ticket
to travel from Tambaram to Nannilam by Tambaram Kumbakonak Passenger
Train on 23.11.03 and when the train reached Mayiladuthurai Junction,
there was a delay of 1 hours and thereby they have missed the
connecting train and were constrained to travel in another train in an
unreserved compartment. It is the case of the complainant that he is 60
years old and his mother is 82 years old and at no fault of them they
were made to suffer and there was deficiency in service and as such
prayed for compensation.
(3.) Complaint was resisted by the appellant herein on the ground that the
delay has caused under unforeseen circumstances and the administration
cannot be found fault of the delay and as such there is no deficiency in
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