KURIEN FRANCIS MANAVALAN Vs. SOUTHERN RAILWAY
LAWS(TNCDRC)-2008-11-15
TAMIL NADU STATE CONSUMER DISPUTES REDRESSAL COMMISSION
Decided on November 20,2008

Appellant
VERSUS
Respondents

JUDGEMENT

N. KANNADASAN, J. - (1.) N. KANNADASAN, J. The appellant is the complainant and the respondent is the opposite party before the District Forum.
(2.) The complainant has filed the complaint before the District Forum alleging deficiency in service as against the opposite party under the following circumstances: According to the complainant, when he has reserved a ticket to travel on 24.4.2005 in First Class A/C coach from Chennai to Wellington in Nilgiris Express through his Travel Agent, even though in the ticket, it is clearly indicated that he is entitled to travel from Chennai to Wellington, after getting down at Mettupalayam, he was not allowed to travel in the confirmed A/C ticket in the Mountain Express. On the other hand, he was forced to travel in unreserved compartment. Under the said circumstances, the complaint is filed alleging deficiency in service against the opposite party.
(3.) The District Forum has dismissed the complaint by holding that there is no specific information in the ticket with regard to the reservation for the second leg of travel from Mettupalayam to Wellington.;


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