KURIEN FRANCIS MANAVALAN Vs. SOUTHERN RAILWAY
TAMIL NADU STATE CONSUMER DISPUTES REDRESSAL COMMISSION
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N. KANNADASAN, J. -
(1.) N. KANNADASAN, J.
The appellant is the complainant and the respondent is the opposite
party before the District Forum.
(2.) The complainant has filed the complaint before the District Forum
alleging deficiency in service as against the opposite party under the
According to the complainant, when he has reserved a ticket to travel on
24.4.2005 in First Class A/C coach from Chennai to Wellington in Nilgiris
Express through his Travel Agent, even though in the ticket, it is
clearly indicated that he is entitled to travel from Chennai to
Wellington, after getting down at Mettupalayam, he was not allowed to
travel in the confirmed A/C ticket in the Mountain Express. On the other
hand, he was forced to travel in unreserved compartment. Under the said
circumstances, the complaint is filed alleging deficiency in service
against the opposite party.
(3.) The District Forum has dismissed the complaint by holding that there
is no specific information in the ticket with regard to the reservation
for the second leg of travel from Mettupalayam to Wellington.;
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