JUDGEMENT
A.K.ANNAMALAI, J. -
(1.) The complaint filed under Section 17 of the Consumer Protection Act-
1986
Complainant is the original resident of Kerala now settled at Ruwi
Sulthanate of Oman carrying in computers stationery manufacturing unit.
Complainant for his business wanted to install machineries who run his
business to buy machineries from the opposite party and accordingly he
has ordered 3 sets of machineries computer stationery manufacturing
machine 1) reel to pack 2) reel slitting machinery and accessories for
the value of Rs.26,00,000/- ordered the supply for the same from opposite
party on the basis of an agreement of contract and the opposite party to
dispatch the machinery on 5.3.07 from Cochin shipment after receiving
Rs.25,27,553/-. But failed to supply third item accessories. The opposite
party went to the complainant?s place for on 23.4.07 for the installation
of machinery with the expenditure of petitioner without supplying 3rd
item of machinery insisted for another purchase order for which an
advance of Rs.30,000/- was paid for the value of Rs.50,000/- and the
opposite party agreed to supply within two weeks from 24.6.07. He has
received the entire amount for the same. The opposite party sent the
goods on 19.9.07, but failed to finish the installation of the work as
per contract and not rectified the defects for the machineries already
installed. The opposite party left the Muscut on 7.5.07 and the
complainant requested for supply of the accessories and for installation
on 19.9.07. After receiving the e-mail communication sent on 4.10.07
opposite party did not care for the same and thereby the opposite party
failed to render his service as per contract and he is committed
deficiency of service. Hence the complainant claimed a sum of
Rs.30,00,000/- for the loss incurred from January 2007. Rs.25,00,000/-
for deficiency of service, mental agony and torture for deficiency in not
installing the machinery in running condition Rs.6,00,000/-, Rent for the
factory up to 31.12.07 Rs.8,40,000/-, Site preparation charge
Rs.2,40,000/-, Utilities Rs.58,000/-, Raw materials Rs.7,00,000/-, Salary
expenses rupees paid at Muskat Rs.5,76,000/- and bank and other charges
Rs.20,250/-, Air ticket expenses and stay of the opposite party for
installing the machinery Rs.1,15,000/- in all totaling Rs.86,49,250/- and
for the costs.
(2.) The opposite party even though appeared through an advocate and filing
vakalat did not file written version and also failed to appear
subsequently and thereby the opposite party was set exparte on 13.5.2011.
(3.) In the complaint enquiry, the complainant filed his side proof
affidavit along with documents which are marked as Exhibits A1 to A19.;
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