JUDGEMENT
A.K.ANNAMALAI, J. -
(1.) Opposite party is the appellant.
(2.) The Respondent/complainant filed a complaint against the opposite
party before the District Forum, claiming for repayment of Rs.15/- for
the purchase of Pepsi drinks for the defective drink and for
Rs.1,00,000/- towards compensation for mental agony with cost for
Rs.1,000/-.
(3.) The brief details of the complaint are as follows :- The complainant
has purchased 500 ml Pepsi Mountain dew bottle on 17.4.2003 from the
Hosur Bus stand shop. But he was shocked to find a foreign body in yellow
colour floating inside the bottle. The complainant thereafter sent a
notice to the opposite party which is enclosed a photo copy of the said
bottle for the manufacturer of the bottle and asked for explanation from
the opposite party. The notice sent also to the Health Inspector of Hosur
Municipality, zonal Director, Chennai, Indian Quality Control Board and
other concerned parties. The notice received by the opposite party no
reply forth coming but threats came against the complainant. To the reply
of the opposite party, the complainant sent a rejoinder dated 30.5.2003
seeking explanation from the opposite party within 15 days. Thereafter,
one Mr.Guraraj , Incharge of Quality Control Department of the opposite
party company came and inspected the Pepsi bottle which was in the
possession of the complainant. But till now no reply or response is
forthcoming from the opposite party. The opposite party committed
deficiency of service by marketing and selling defective and adulterated
drink endangering the health and life of the public similar the
complainant. The complainant is producing the Pepsi mountain Dew bottle
with a foreign matter/object floating inside to the court along with the
complaint. Hence direction sought directing the opposite party to repay a
sum of Rs.15/- paid by the complainant towards purchase of Pepsi bottle
and directed to pay Rs.1,00,000/- towards compensation for mental agony
with a cost of Rs.1000/-.;
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