JUDGEMENT
M.THANIKACHALAM, J. -
(1.) The unsuccessful opposite party in C.C.84/2007 on the file of the
District Consumer Disputes Redressal Forum, Madurai, is the appellant.
(2.) Facts leading to this appeal:-
The complainant/respondent availing loan facilities from the opposite
party bank, had purchased a two wheeler, for which, he had given post
dated cheques, drawn on ICICI Bank to the opposite party since the loan
amount has to be paid on installment basis at Rs.1,750/- per month. After
the purchase of the vehicle, the opposite party has never handed over the
original Registration Certificate, for the vehicle bearing Registration
No.TN-59-T-3287, violating the usual practice. Whenever the complainant
requested the RC Book, they told, original registration certificate was
handed over, which is false. In the absence of the original RC, the
complainant was unable to drive the vehicle, freely since under the Motor
Vehicle Act, he has to possess the RC and show the same whenever demanded
by the authorities concerned. The opposite party, since failed to hand
over the original RC, complainant wrote a letter, willing to pre-close
the loan, requesting to return the RC Book, for which, there was no
reply. The opposite party collected the cheque bounced charge, penalty
interest and despite the fact the complainant has fully settled the
consumer loan, they have not returned the RC Book. Because of the
original RC not given, the complainant was unable to cancel the hire
purchase endorsement in the RC Book, which caused mental agony and other
sufferings, for which, the complainant, is entitled to compensation. Thus
alleging, seeking direction to hand over the original RC Book, as well
compensation, a consumer complaint came to be filed.
(3.) Before the District Forum, the opposite party has not contested the
case, resulting, an exparte order dated 17.08.2007, wherein, a direction
has been given to hand over the original RC Book as well to pay a
compensation of Rs.3,500/- along with cost of Rs.1,500/- which is
challenged by the opposite party, as appellant in this Commission.;
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