JUDGEMENT
A.K.ANNAMALAI, J. -
(1.) The unsuccessful complainant is the appellant.
(2.) Complainant traveled in the 1st opposite party?s State Transport
Express Bus, Ultra Delux bus in which 2nd and 3rd opposite parties are
driver and conductor. On 10.12.09 from Trichy to Pumba on payment of
Rs.340/- started at 22.00 hours from Trichy and after reaching Dindigul
due to certain repair the bus could not be proceeded further and thereby
the 2nd and 3rd opposite parties have not made any alternative
arrangements and thereafter the complainant on his own alternative
arrangements reached the Pumba with delay of several hours and thereby
the opposite parties are deficiency in service and after returning from
the place on 15.12.06 when he questioned the 1st opposite party he
demanded for the return of the ticket purchased and as the opposite
parties have to refund the money towards the fare for the unavailed
portion of the journey which is deficiency of service and thereby
complainant claimed Rs.10,000/- as compensation for mental agony and
refund of the ticket fare and for the unavailed portion of journey and
for costs.
(3.) The opposite parties denied the allegations of the complainant by
contending that due to unexpected mechanical defect which is an act of
God break down occurred at Dindigul and up to Theni they have made
alternative arrangements by making passengers to continue the onward
journey with good Ultra Delux bus and the other passengers have no
complaint in this regard and the complainant refused to get back the
ticket fare at the spot as he was not willing to continue the journey and
the sum of Rs.256/- as part of unavailed journey was sent by money order
to the complainant on 19.12.06 and thereby there was no deficiency of
service and the complainant was so reluctant with an ulterior motive
filed the complaint only to threaten and extract money from the opposite
parties.;
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