JUDGEMENT
A.K.ANNAMALAI, J. -
(1.) The opposite party is the appellant.
(2.) Complainant filed a complaint against the opposite party praying for
the relief for payment of Rs.50,000/- as compensation for the deficiency
of service in the supply of vehicle purchased by the complainant. The
complainant purchased the TVS 50 XL Super from the opposite party on
14.8.2007 and after taking delivery of the vehicle he found that the
vehicle was defective in giving the mileage and as per the direction of
the opposite party the vehicle was taken to them for repair and after
that repair once again the vehicle was not given any improved mileage and
thereafter he entrusted the vehicle on 21.10.07 and after taking delivery
when the vehicle was test driven the speedo meter was not working and as
the spare was not available immediately the opposite party requested the
complainant to come on 24.09.07 and when he approached on 24.09.2007 they
have not properly responded and on 11.10.07 when he received the R.C.Book
and insurance paper we found that the colour of the vehicle was mentioned
as black instead of blue and when enquired it was informed that the RTO
has committed the mistake and thereby the opposite party have not
rectified the defects of the vehicle and speedo meter was also not fitted
as on the date of complaint and thereby the complainant came forward with
this complaint.
(3.) The opposite party denied the allegations of the complaint in the
written version and it is stated that after the purchase of the vehicle
from the opposite party on 22.09.2007 the opposite party had assisted in
registration of vehicle in RTO office on 14.8.07 and had delivered the
vehicle on 14.8.07 and for the purpose of registration sale certificate
was issued. 10 days after taking of delivery the defects complained by
the complainant in the vehicle were rectified and advised the complainant
to drive the vehicle as per the instructions given in the manual and on
the basis of pre-warranty service on 21.09.2007 he availed the service
and for subsequent warranty dates he has not availed the same in spite of
the reminders given and on 21.9.07 all the defects were attended and
since the defective speedo meter could not be changed free of cost for
want of ready stock. After 22.9.07 the complainant did not bring the
vehicle till date for any service and on 12.10.07, when delivering the RC
Book the complainant noticed the colour of the vehicle was wrongly
mentioned which was the mistake committed by the RTO who issued the
certificate and it was taken to the RTO?s office and duly necessary
correction was made with authentication by the RTO office. But after
receiving the photo copy of the same the complainant did not turn up to
collect the corrected certificate. Hence there was no deficiency in
service on the part of the opposite party and the complaint is to be
dismissed.;
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