JUDGEMENT
M.THANIKACHALAM, J. -
(1.) The consumer unable to get a favourable order as desired, has come
before us, as appellant.
(2.) Brief facts, necessary for the disposal of the complaint:
The complainant had purchased 30 bags of LANCO brand cement on
23.10.2007, from the 1st opposite party, who is the seller, from the
dealer/ 2nd opposite party, which was manufactured, by 3rd opposite
party, for the purpose of doing weathering work in his building. When the
weathering work was carried out, the cement does not get set, causing
problem, which was informed to the 1st opposite party, who inturn
informed the matter to the 2nd opposite party.
(3.) A person in charge of the 2nd opposite party, requested the
complainant to wait for a day, to get the cement to set, but the cement
did not get set at all, which was informed, for which the 2nd opposite
party, admitting that they have sold defective BAGS of cement, agreed to
replace 10 bags of cement, for which the complainant is not willing.
Because of the non-settling of the cement, supplied by the opposite
parties, and additional work involved, the complainant suffered mental
agony, hardships, for which he should be compensated by paying a sum of
Rs.1 lakh, in addition to a sum of Rs.34000/-, being the cost of purchase
of 30 bags of cement, as well as the value of the cement, labour charges
etc., Thus, alleging defective cement supplied (probably manufacturing
defect), a consumer complaint was filed, before the District Forum.;
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