JUDGEMENT
A.K.ANNAMALAI J. -
(1.) The opposite parties are the appellants.
(2.) The complainant/respondent filed a complaint before the District
Forum, against the opposite parties, for the direction of exchange the
bangle purchased from the 1st opposite party for 22 caratage instead of
18 caratage supplied, to pay the excess amounts of the difference in the
gold rate at the rate of Rs.12/- per gram and to repay the excess amount
collected for 0.855 gram of gold as the weight of gold was only 21.105
grms, instead of 22 grams and to pay the difference cost for the gold
sold for 18 caratage instead of 22 caratage, and for Rs.50,000/- as
compensation for mental agony and deficiency of service and Rs.2,000/-
towards costs.
(3.) The complainant in his complaint averred that he had purchased a cold
bangle embedded with red stone on 5.10.06 from the opposite party for a
sum of Rs.30,500/- under the belief that it was made up of 22 caratage at
the rate of Rs.804/- per gram of 22 caratage gold. It was weighing 21.96
grams. In the invoice furnished by the opposite party, there was no
details regarding the stones, making charges etc., except the tax and
when enquired it is stated that it is sold as piece rate an the
certificate issued for the authenticity of the gold without any marking
of Halmark and which contains several variations between the bill and the
serial of authenticity. Hence the complainant caused a notice for which
no reply was given. The bill contained the weight as 21.960 gram and
quality of the gold was mentioned as 18 caratage. But in the certificate
of authenticity which was mentioned as 21.105 gram and 22 caratage gold
was sold for Rs.892/- higher than on the date of sale according to the
bullion rate , but opposite party collect Rs.804/- at Rs.12 per gram at
the market value. Hence the complainant has filed a complaint against the
unfair trade practice claiming compensation as above.;
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