JUDGEMENT
A.K.ANNAMALAI, J. -
(1.) F.A.No. 583/2008
The 3rd opposite party is the appellant.
F.A.No. 841/2010
Opposite parties 1 and 2 are the appellants.
The complainant purchased VIM High power dish wash bar from 3rd
opposite party for Rs.30/-. The product was covered by a special offer
VIM Bar Banjaye Bar offer by the 1st opposite party carrying offer of
lucky gift of Ford Ikon car and other attractive items including gold
coins and watches. The VIM Bar purchased by the complainant contained
price coupon No.1807073 for the bumper prize of Ford Ikon car. The
complainant produced the bumper prize wrapper to the 3rd opposite party
to arrange for the receipt of the bumper prize from the 1st opposite
party, on 27.9.2001 to enable him to complete the process and get the
prized car to the complainant and the 3rd opposite party sent a receipt
to the complainant on 1.10.2001 as if the complainant agreed to sell the
said car for Rs.1,50,000/- to the 3rd opposite party, when there was no
such agreement was made. The 3rd opposite party committed fraud upon the
complaint and his wife and fraudulently entered his name and address as
the retailer and suspecting the fowl play complainant sent a telegram on
4.10.2001 to the 1st opposite party and notice also on 6.10.2001 as there
was no response the complainant filed the complaint claiming for delivery
of the bumper prize Ford Ikon car and other deemed fit reliefs.
2.The opposite parties 1 and 2 denied the allegations of the complainant
stating that the complainant?s winning of the gift coupon for the car and
the transactions with the 3rd opposite party are not known to the 1st and
2nd opposite parties and they are not responsible for the actions of the
3rd opposite party. The 1st opposite party?s consumer scheme on their
product VIM dish wash bar was run across the country and the winners of
the lucky prize duly honoured with the prizes they have won in the
function and one person who won the bumper prize was from Chennai and he
was honoured by handing over the Ford Ikon Car to the lucky winner. Hence
the complaint has to be dismissed.
3. The 3rd opposite party contended that on winning the bumper prize car
the complainant offered to sell the said car to the 3rd opposite party
for Rs.1,50,000/- and thereby the 3rd opposite party agreed to purchase
the same and on enquiry with the 1st opposite party sales representative
that no prize was declared with regard to the coupon with the complainant
and the same was informed to the complainant who had received back the
coupon from the 3rd opposite party. The 3rd opposite party has not
received any gift of the car or any other prize under the alleged coupon
or any other coupon from opposite parties 1 and 2 and the complaint is
liable to be dismissed.4. On the basis of both sides materials and after
an enquiry the District Forum allowed the complaint by directing the
opposite parties jointly and severally to deliver the bumper prize car
under the gift scheme.
5. Aggrieved by the order of the District Forum, the opposite parties 1
and 2 and the 3rd opposite party have come forward with two separate
appeals in F.A.No.841/2010 andF.A.No.583/2008 respectively. In both the
appeals they have contended that the District Forum erroneously allowed
the complaint without going in to the contention of the respective
opposite parties and the order to be set aside.
6. While considering the opposite parties and as well as the
complainant?s side arguments, averments and contentions it is seen that
the complainant have purchased VIM Bar under gift scheme and the
complainant said to have got the gift coupon for first prize of Ford Ikon
car in coupon No.1807073. It is the case of the complainant that the
coupon was handed over for getting delivery of the gift from the 1st
opposite party by processing the coupon to reach the 1st opposite party
and the 3rd opposite party committed fraud on the complainant by making
use of the coupon for himself to avail the prize of the car by putting
the details of his address and affixed stamp as a dealer for the same on
the coupon. The opposite parties 1 and 2 contended they have not received
the coupon from the 3rd opposite party and really the person who had won
the car as per scheme was honoured with the same gift. To prove the same
they have filed a CMP before the District Forum in CMP No.179/2002
seeking exhibition of VCD to prove prize distribution function and the
same was subsequently dismissed. The District Forum observed that the
opposite parties 1 and 2 have not disclosed the name of the person and
coupon number for the winning of the prize and who was honoured in this
regard. When the complainant has no direct approach with the opposite
parties 1 and 2 and has not taken steps to send the coupon as per terms
and conditions as exhibited, in Exhibit A1 he cannot claim any deficiency
of service or unfair trade practice against the opposite parties 1 and 2.
7. On perusal of exhibits A1 it is the advertisement for the purchase of
200 grm VIM pack in which it is stated collection of wrappers with the
letter ?V? ?I? ?M? to form the word VIM and requested retailer to
exchange 3 wrappers for a 200 gram free VIM bar and further if the prize
if any one exchange the coupon and to claim the discount on the next
purchase and also regarding the bumper prize coupon it stated as follows
and it could be cut along with the dotted line and mailed the top part by
including name and address to VIM bar Banjaye car offer c/o. Lintas
Direct, Post Box No.16362, Mumbai 400 013 and Make sure it reaches us on
or before 30.09.2001. We will send you the gift within 6 weeks on
receiving the mail. According to this the top part of the dotted line
coupon to be sent directly containing the name and address of the winner
to the address given by mail to reach on or before 13.09.2001. But the
complainant handed over the wrapper to the 3rd opposite party and
subsequently he came to know that instead of mentioning complainant?s
name and his address the 3rd opposite party has affixed his address as a
retailer and sent it and apprehending the fowl play and fraud committed
by the 3rd opposite party, the complainant caused to send a telegram
dated 4.10.2001 as per Exhibit A6. From those details it is clear that
the coupon was not sent in the name of complainant and it was not proved
that it reached the opposite parties 1 and 2 on or before 30.09.01 as per
Exhibit A1 and thereby only after that date on 4.10.2001 alone the
telegram was sent by which no purpose to be served and as per the
condition it must be proved that the coupon has reached the opposite
parties 1 and 2 before 30.09.2001 which was not proved in this case.
8. In those circumstances the complainant cannot claim any relief against
the opposite parties 1 and 2 as the conditions were not said to have been
proved by the complainant. In the case of 3rd opposite party?s role he
has stated that the complainant and his wife agreed to sell the prized
car for Rs.1,50,000/- for which he had issued a receipt and this was also
stated by the complainant, but denied that no such letter was given by
them. In those circumstances even though it is clear from the materials
that the 3rd opposite party played fraud upon the complainant in this
regard as far as the claim against 3rd opposite party by the complainant
in this regard cannot be entertained by the consumer forum. Since the
complainant has not produced anything to prove that he was the consumer
and the 3rd opposite party as service provider to sell the product as the
complainant failed to file any receipt for the purchase of VIM bar from
the 3rd opposite party, even though the 3rd opposite party admitted that
he had produced the wrapper for making arrangements to get the car, it is
also contended by the 3rd opposite party that he had not received any
prize for the alleged coupon No.1807073 or for any other coupon from the
opposite parties 1 and 2 and in those circumstances he cannot be directed
to hand over the prized car to the complainant which fact cannot be
brushed aside as opposite parties 1 and 2 have admitted that the car was
delivered to some other person who has own the car was honoured by
delivering the car to him. In those circumstances the District Forum
order to directing the 3rd opposite party to hand over the car and along
with opposite parties 1 and 2 cannot be complied with. Further the
complainant failed to prove that he is the consumer under the Consumer
Protection Act to claim the reliefs against the opposite parties and he
has chosen the wrong Forum to settle their case in this regard. Even
though apparently it is seen that the 3rd opposite party played fraud
upon the complainant failed to prove the same against the opposite
parties including the 3rd opposite party no relief could be given by the
Consumer Forum and the District Forum without considering those aspects
in detail allowed the complaint erroneously, which we feel in our view
that it is to be set aside by allowing both the appeals on the same
ground.
9. In the result, these appeals are allowed by setting aside the order of
the District Forum, Chennai (North) in C.C.No.23/2002 dated 16.06.2008
and the complaint is dismissed. However the complainant is advised to
approach necessary legal Forum to proceed against the 3rd opposite party,
if so desired for the fraudulent act committed by him. No order as to
costs in these appeals.
10. The Registry is directed to hand over the Fixed Deposit Receipt made
by way of mandatory deposit, to the appellants, duly discharged.;
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