JUDGEMENT
M.THANIKACHALAM, J. -
(1.) The complainant not satisfied with the order of the District Forum,
though some reliefs were granted, has come before this commission, as
appellant for enhancement.
(2.) The complainant being the owner of a Car, Ford Fiesta, manufactured by
the 2nd opposite party, bearing Regn. No.TN 05 S9713, insured the same
with the 1st opposite party. On 28.10.2006, when Mr.Anu Selva was
returning to their office in the car, it stopped suddenly, due to
raining, and the attempt to start the engine, ended in vain. Therefore,
the 1st opposite party was called, immediately not attended, and as
instructed by them, the complainant started the car, solely drew it to
the service centre, where the estimate was given as RS.5,70,000/-,
whereas the 1st opposite party, sanctioned Rs.1,36,200/-. The 2nd
opposite party refused to replace the spare parts, under warrant,
therefore, the complaint was filed for deficiency and negligence,
claiming various reliefs.
(3.) The 1st opposite party admitting the insurance coverage, as well as
claim lodged, based upon the alleged incident on 28.10.2006, resisted the
case, interalia contending that the damages to the car had happened, not
due to stagnation of water by heavy rain, whereas the vehicle having
driven, despite repair, which alone aggravated the damage, thereby
offending the conditions No.4 of the policy, that the surveyor had
assessed the admissible portion of the repairs, at RS.76,270/-, which was
not paid, since repairs were not completed, that cannot be termed or
brought within the meaning of deficiency in service, praying for the
dismissal of the complaint.;
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