(1.) By this petition, the petitioner seeks appointment of an Arbitrator for resolving the disputes in relation to the software development arising out of the agreement dtd. 29/7/2021 between the parties and costs.
(2.) According to the petitioner, the petitioner and the respondent entered into a Master Service Agreement on 29/7/2021. After the start of the project, the petitioner raised concerns due to the delay on the part of the respondent. On 3/12/2021, the petitioner wrote an email to the respondent to resolve all differences amicably by dialogue. On 6/12/2021, the respondent informed the petitioner that there is an 'expectation mismatch' and therefore, the 'project is put on hold'. The respondent introduced a new person for communication with the petitioner and showed no intent of resolving the issues flagged by the petitioner. Hence, on 8/2/2022, the petitioner sent a legal notice to the respondent invoking arbitration. The respondent replied to the legal notice of the petitioner on 13/2/2022 stating that there was no arbitration agreement between the parties.
(3.) Clause 11 of the Master Service Agreement dtd. 29/7/2021 between the parties reads as under:-