SUPERINTENDENT OF POST OFFICE Vs. JAMBU KUMAR JAIN
SUPREME COURT OF INDIA
SUPERINTENDENT OF POST OFFICE
Jambu Kumar Jain
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UDAY UMESH LALIT,J. -
(2.)These appeals arise out of the final judgment and order dated 11.09.2018 passed by the National Commission, National Consumer Disputes Redressal Commission, New Delhi in Revision Petition No.2116 of 2018 and order dated 11.10.2018 in Review Application No.355 of 2018
preferred in the aforesaid revision petition.
(3.)Complaint, being CDC No.43 of 2015 was filed by the respondent herein before the District Forum, (District Consumer Disputes Redressal Forum, Bolangir, Odisha) contending inter alia that 88 Indira Vikas
Patras ('IVP', for short) of the denomination of Rs.5000/- each, purchased by
the father of the complainant sometime during the period 1996 to 1998, were
lost in the month of June 2001. A police complaint was lodged on 25.06.2001
alleging theft of those IVPs and thereafter by intimation dated 14.07.2001 a
request was made to the Superintendent of Post Offices, Bolangir to stop
payment of any amount upon maturity of the IVPs without proper verification
of the holder. It was further submitted that despite demands made by the
complainant, the value of the lost IVPs was not being made over by the Post
Office to him and as such, there was deficiency in service on part of the Post
Office. With the aforesaid allegations, the following principal reliefs were
claimed in the complaint:
"(i) The O.P. be directed to pay the maturity value of 88 numbers of IVP of Rs.5,000/- each denomination = Rs.8,80,000/- and due interest till final payment is made,
(ii) A sum of Rs.1,00,000/- as claimed as compensation for deficiency in service and loss caused to the complaint and Rs.10,000/- is claimed towards the cost of litigation"
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