ASST. EXECUTIVE ENGINEER, P.H. DIVISION Vs. C.SUBAIDA
KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION
Asst. Executive Engineer, P.H. Division
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SMT.VALSALA SARANGADHARAN, MEMBER -
(1.) THE above appeal is preferred
from the order dated 7.4.09 in CC. 204/06 of CDRF, Kannur. The complaint
was filed by the respondent herein as complainant against the appellants
as opposite parties seeking for cancellation of Ext. A2 bill for Rs.
19772/ - with compensation and costs. The Lower forum thereby allowed the complaint and cancelled the disputed bill and directed the opposite party
to pay Rs. 250/ - as costs to the complainant. Aggrieved by the said
order, the present appeal is preferred by the opposite parties.
(2.) THE case of the complainant is that she is a consumer of the opposite parties and was paying water charges as per provisional invoice
card. But the opposite parties issued a bill for Rs. 19772/ - as arrears
due from 26.6.03 to 10.4.06. According to the complainant, the bill was
issued without any basis and without taking the meter reading in time.
Moreover, as adjustment has to be issued in every 6 months and this was
not done by the opposite parties. Hence alleging deficiency in service on
the part of the opposite parties she filed complaint before the forum
seeking for cancellation of the bill issued by the opposite parties.
(3.) THE first opposite party filed version and contended that the arrear bill was issued based on the consumption of excess water by the
complainant in addition to the charges paid by her as per Provisional
Invoice Card at the rate of 152 per month. Thus, they prayed for
dismissal of the complaint.
We heard the learned counsel for the appellants/opposite parties and respondent/complainant. The learned counsel for the
appellants submitted that the bill was issued for the water actually
consumed by the complainant and on the basis of the readings recorded in
the meter and the complainant is bound to pay for the water actually
consumed. There is no deficiency in service on their part and requested
for setting aside the impugned order passed by the forum below.;
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