UNION OF INDIA Vs. N.V.S.L.NARASIMHAM
ANDHRA PRADESH STATE CONSUMER DISPUTES REDRESSAL COMMISSION
UNION OF INDIA
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P.RAMAKRISHNAM RAJU, J. -
(1.) The opposite parties
in C.D. No. 663/1999 on the file of the District Forum, Visakhapatnam are
(2.) In this case, the question is, when reserved ticket passengers were forcibly prevented from entering into the reserved bogie, whether
they are entitled to compensation or not ?
(3.) The complainants had reserved tickets for travelling in Tirumala Express from Tirupathi to Visakhapatnam in S -5 coach on
28.1.1999. Though, they reached the station well in time, their berths were occupied by unauthorised persons. The reason assigned by the
opposite parties is that as there was Congress Party meeting, large
number of persons who attended the same occupied the berths and the
Railway Management could not have any control.
The District Forum did not accept this contention. In view of the
unauthorised passengers occupying the reserved seats/berths of the
complainants, they had alternatively travelled by engaging a taxi
spending a sum of Rs. 5,077.50 to reach the destination, Visakhapatnam.
The District Forum, besides directing payment of taxi fare as per Bill
No. 388, marked as Ex. A -4, further directed payment of Rs. 2,000/ - to
each of the complainants, in addition to a sum of Rs. 1,000/ - towards
costs. Hence the appeal.;
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