GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY Vs. P.L.GIRDHAR
DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION
GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY
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(1.) THE facts of this case demonstrate a highly unfair, unscrupulous and uncouth practice being adopted by the educational institutions, including the University whereby
they forfeit huge sums under the garb of the admission fees without
providing any service of tuition or any other service. In the past we
have come very heavily on such institutions and today again we are
dealing with a University set up by the Delhi Government known as Guru
Gobind Singh Indraprastha University.
(2.) AT the outset we express our anguish that the appellant -University has filed which is highly misconceived and
misdirected appeal. The relevant facts giving rise to this appeal need to
be stated, in brief.
(3.) VIDE impugned order dated 15.6.2005 passed by the District Forum the appellant has been directed to refund Rs. 58,500 with 9%
interest and pay Rs. 5,000 as compensation and Rs. 1,000 as cost of
litigation. Feeling aggrieved it has preferred this appeal. Relevant
facts lie in a narrow compass and are as under:
Respondent deposited a sum of Rs. 58,500 as tuition fee for admission in Maharaja Agarsen institute of Technology in the paid category. When she came to know that she was given admission on All India basis from CBSE Board, Delhi at Chandigarh on 23.8.2002, she applied for withdrawal of admission and refund of the fee, security and other charges on 29.8.2002. Despite repeated requests only a sum of Rs. 2,500 was refunded 25.9.2002. But the reason for non -refund of the remaining amount given by the appellant is that complainant was entitled for a refund of security deposit of Rs. 5,000 and examination fee of Rs. 2,500 only and the entire tuition fee amounting to Rs. 58,500 was forfeited as per provisions of Clause 45(b) of the Information Bulletin, which provides as under:
Withdrawal of Admission and Refund of Fee
(a) I a student applies for a withdrawal of admission on or before 15th July, 2002 upto 5.00 P.M., the fee after deduction of 20 percent amount subject to a minimum of Rs. 5000 will be refundable. The request for withdrawal of admission is to be submitted in the Room No. 107 of the Admission Branch and proper receipt will be issued.
(b) No refund of fee, except deposit and examination fee amounting to Rs. 7,500 will be made on withdrawal, cancellation of admission after 15th July, 2002 upto 2nd September, 2002. Thereafter only security deposit amounting to Rs. 5,000 will be refundable and the same will be refunded by the concerned institutions.
(c) If any student admitted during second counselling or thereafter against the vacancies and subsequently applies for withdrawal, cancellation of his/her admission, no fee except the security deposit and examination fee amounting to Rs. 7,500 will be refundable and that too upto 2nd September, 2002. Thereafter only security deposit amounting to Rs. 5,000 will be refundable and the same will be refunded by the concerned institutions.
On the face of it such a clause is against the public policy and against the provisions of Consumer Protection Act as no person can
retain the consideration for a service which it has not provided at all.
Had the respondent joined the course and taken some tuition for some
period, Clause 4.5(b) would have been invoked and that too in reasonable
and rational manner. By forfeiting an amount of Rs. 58,500 without
providing the service of tuition as the respondent withdrew from the
admission without joining the class.;
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