COL.L.S.BEDI Vs. DELHI DEVELOPMENT AUTHORITY
DELHI STATE CONSUMER DISPUTES REDRESSAL COMMISSION
DELHI DEVELOPMENT AUTHORITY
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J.D.KAPOOR, J -
(1.) COMPLAINANT applied for allotment of a flat in the year 1995 and was declared successful in the draw of lot and was issued demand -cum -allotment letter in May, 1995.
Inspite of having made payment of Rs. 5,82,155 he was handed over the
possession in the District Forum where the original complaint was filed
but due to pecuniary jurisdiction the complaint was filed before this
Commision. Through this complaint the complainant is seeking interest on
the deposit made by him for the period of the possession was delayed.
(2.) IT is settled law that unless and until there is term of contract between the parties as to the liability of payment of interest,
interest is not awardable. However, the interest can be awarded if there
are strong equitable grounds. Otherwise in terms of Section 14(1) of the
Consumer Protection Act, 1986 the consumer is entitled to an amount of
compensation as to the loss or injury suffered by him due to negligence
on the part of the O.P.
(3.) WHILE explaining the delay in possession the Counsel for the respondent has contended that some of the documents which were required
to be furnished by the complainant were furnished on 22.1.1996 and third
copy of the challan of the last instalment was furnished on 28.10.1996
whereas the conveyance papers were issued by the O.P. in the year 1999
and complainant furnished the conveyance deed in July, 1999 whereafter
the possession was delivered. Even if we go by the facts as pointed out
by the O.P. the deficiency in service is writ large as the documents were
furnished in the year 1996 including the proof of payment of the last
instalment by production of third copy of the challan though it was duty
of the O.P. to find out from its own record the details of the payment
made by the complainant and received by it.
Any such term and condition of the contract that it is duty of the complainant to furnish the third copy of the challan is unjust and
against insurance policy particularly when it evolves method of payment
of instalments with the Bank and not directly with the DDA. Consumer is
required to make the payment directly to the DDA and through a third
agency like Bank then it is the duty of the DDA to update its record of
payments received from the challans retained by the Bank. No consumer can
be put to disadvantage or jeopardy if he has misplaced or lost the third
copy of the challan and taken a categorical plea that he has made the due
payment. To shift its responsibility to the consumer is uncalled for and
deficiency in service.;
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